Privacy Policy
This policy explains how Gordon Cook Motorcycle Training handles personal information submitted through this website or in connection with training enquiries and bookings.
Last updated: 25 September 2026.
Who controls your data
Gordon Cook Motorcycle Training is the data controller for personal information collected through this website and through direct enquiries concerning its motorcycle training and experience services.
Information we may collect
This may include your name, email address, telephone number, enquiry details, booking information, relevant riding experience, licence information where needed for a road-based session, payment records, correspondence and any information you choose to provide about your training requirements.
Why we use it
Information may be used to answer enquiries, arrange and administer bookings, assess suitability for a requested session, deliver training safely, manage payments and records, meet legal obligations, deal with complaints or disputes, and protect legitimate business interests.
Lawful bases
Depending on the circumstances, processing may be necessary to take steps at your request before entering a contract, perform a contract, comply with a legal obligation, or pursue legitimate interests such as administering the business and maintaining appropriate records. Consent will be used where the law specifically requires it.
Sharing information
Personal information is not sold. It may be shared where reasonably necessary with service providers supporting website hosting, email, payment processing or administration, with insurers or professional advisers where relevant, or with public authorities where disclosure is required or permitted by law.
How long information is kept
Information is kept only for as long as reasonably necessary for the purpose for which it was collected, taking account of legal, tax, insurance, contractual and dispute-resolution requirements.
International transfers
If a technology provider processes information outside the UK, appropriate safeguards will be used where required by UK data-protection law.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict use of your personal information, object to certain processing, request data portability, or withdraw consent where processing is based on consent.
Complaints
You can raise a privacy concern directly through the contact page. You also have the right to complain to the UK Information Commissioner's Office if you believe your personal information has been handled unlawfully.
Security
Reasonable technical and organisational measures are used to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.
Changes to this policy
This policy may be updated to reflect changes to the website, services or legal requirements. The latest version will be published on this page.